Finding PMF requires correctly identifying user pain points and solving them with a product. We’re hosting Tali Gueta, VP Product at Acumen.io, to help us break this down.

Topics covered:

• Intro on Tali (00:40 )


• Why is collecting user input so important? (03:10 )


• What type of startup should be doing collecting user feedback? (05:07 )


• Define the hypothesis & user interviews (06:46 )


• Common methods of collecting user feedback (08:11 )


• When to segment your users even more? (10:15 )


• Incentives for users to agree to interview (12:29 )


• How to store interview data properly? (16:18 )


• How to get niche audiences to agree to interview? (23:29 )


• Building communities for feedback (25:17 )


• Automating the process of feedback (28:15 )

Tools mentions:

• Notion - for managing user feedback - notion.com


• DoveTail - documenting user feedback - dovetailapp.com


• ZenDesk - customer service - zendesk.com


• Intercom - user chats and support - intercom.com


• Zoom - video chat - zoom.com